Last Updated: July 2026
Welcome to AethraLife. These Terms & Conditions (“Terms”) govern your access to and use of www.aethralife.com and the products and services offered through our website.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.
1. Eligibility
- You must be 18 years of age or older to create an account or place an order.
- If you are under 18 years of age, purchases may only be made by or under the supervision of a parent or legal guardian.
- By placing an order, you confirm that all information provided is accurate and complete.
2. Products & Orders
- All products displayed on our website are subject to availability.
- We reserve the right to refuse, limit, or cancel any order due to stock unavailability, pricing errors, suspected fraudulent activity, technical issues, or any other legitimate business reason.
- If an order is cancelled after payment has been received, the amount paid will be refunded to the original payment method.
3. Product Information
We make every effort to ensure that product descriptions, ingredient lists, images, pricing, and nutritional information are accurate.
However:
- Product images are for illustrative purposes only.
- Packaging may occasionally differ due to updates or manufacturing changes.
- Minor colour differences may occur depending on your device display.
4. Pricing & Payments
- All prices are displayed in Indian Rupees (INR).
- Prices include applicable taxes unless stated otherwise.
- Prices may change without prior notice for future purchases.
- Payments are processed securely through trusted third-party payment gateways. We do not store your debit card, credit card, UPI PIN, or banking credentials.
5. Shipping & Delivery
Orders are processed and delivered according to our Shipping Policy.
Delivery timelines are estimates only and may vary depending on:
- Courier availability
- Delivery location
- Public holidays
- Weather conditions
- Other circumstances beyond our reasonable control
6. Cancellation, Returns & Refunds
Order cancellations, return eligibility, replacements, and refunds are governed by our Cancellation & Refund Policy.
Please review that policy before placing an order.
7. Health & Wellness Disclaimer
AethraLife products are intended to support general health and wellness.
Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
If you are pregnant, nursing, have a medical condition, or are taking medication, please consult your healthcare professional before using any dietary supplement.
8. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product names
- Images
- Videos
- Graphics
- Product formulations
- Website design
- Text and written content
is the exclusive property of AethraLife or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without our prior written permission.
9. User Responsibilities
By using our website, you agree that you will not:
- Provide false or misleading information.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Interfere with the operation or security of the website.
- Copy, scrape, or reproduce website content without permission.
- Submit false, misleading, abusive, or defamatory reviews or content.
10. Limitation of Liability
To the maximum extent permitted by applicable law, AethraLife shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits any rights or remedies available to consumers under applicable Indian law.
11. Force Majeure
AethraLife shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Pandemics
- Government actions
- Transport disruptions
- Internet outages
- Labour strikes
- Courier service interruptions
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, without affecting any statutory rights available to consumers under applicable law.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, legal requirements, or website features.
The revised version will always be published on this page with an updated “Last Updated” date.
Your continued use of the website after any changes constitutes acceptance of the updated Terms.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@aethralife.com
Grievance Officer: grievance@aethralife.com
Phone: +91 96767 99339
We are committed to responding to customer queries and grievances in a fair, timely, and transparent manner.